Software version is out of vendor support
At a glance
Base severity
Area
Platform
Evidence level
Benchmark reference
Reads the export, not the device
ConfigProof reads a configuration export. This control is evaluated against the objects in that file, and it reports what the file says. It does not connect to the device and sees no traffic, so a finding here describes the configuration, not what the firewall is doing right now.
Why it matters
A release past the vendor's support no longer receives fixes, including security fixes, so a vulnerability found after that day stays open on this device until it is upgraded.
How to fix it
Web interface
The steps below are written for the web interface. A finding raised on your own export carries the same steps with your object names filled in.
- Plan an upgrade to a release the vendor still supports, following the vendor's upgrade path for the version in use.
- Until the upgrade, restrict management access to trusted addresses and review the vendor's advisories for this release.
Command line
PAN-OS CLI
request system software checkrequest system software download version <target-version>request system software install version <target-version>
An example. Values in angle brackets are yours to supply; a finding on your own export fills in the names it read. Nothing here commits. Review the candidate configuration, then commit it yourself.
Read it back
show system inforequest system software info
Values to fill in1
- <target-version>
- The release to upgrade to, taken from the vendor's upgrade path for the version in use
Before you type it1
- Take a configuration backup first and plan a maintenance window: the device restarts during an upgrade. Choose the target release from the vendor's upgrade path for the version in use.
How to confirm the fix
- Read the device version again after the upgrade and confirm the release is inside the vendor's published support.
Limits
- The date is the vendor's published date for the release; it does not show a support contract or whether a fix exists for a given issue.
- A release the table does not list is not judged.
Compliance references
No benchmark recommendation is mapped to this control in this version.
More in System and Metadata
- PAN-SEC-102Applications and threats updates are not installed daily
- PAN-SEC-103WildFire updates are not installed in real time
- PAN-SEC-130Update server identity is not verified
- PAN-SEC-160The device is configured with a single DNS server
- ISE-MGT-009Administration node runs an older patch than one installed
- ISE-MGT-010No successful configuration backup within seven days
- ISE-MGT-011Repository uses a clear-text protocol
- ISE-MGT-012License out of compliance or evaluation ending
See it on your own firewall
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